JOB SUMMARY

N2N’s Property Manager oversees day-to-day operations of N2N’s properties and supervises the resident relations and compliance team. The Property Manager ensures fair housing and reasonable accommodation standards and oversees completion of lease responsibilities such as renewals, policy updates & customer service, managing tenant rental payments, lease and funding compliance, provides guidance and support to Resident Housing Coordinators, and ensures programs meet HUD and other legal requirements. N2N’s portfolio includes HUD subsidized Section 8 apartments, LIHTC and grant restricted affordable apartment rentals in Fort Collins and Loveland, CO. This position is full-time and includes benefits.

Neighbor to Neighbor (N2N) is a long-time nonprofit organization focused on housing access and opportunity for residents of Larimer County. N2N provides a positive and appreciative environment for dedicated and supportive staff to innovate, produce, and collaborate with community partners and empower clients. Staff members should believe in and adhere to N2N’s values of: Compassion, Empowerment, Innovation, Collaboration, Professionalism, Passion, Diversity, and Excellence.

REPORTS TO: Director of Community Operations

KEY POSITION RESPONSIBILITIES

Lease Management

  • Maintain compliance with Section 8, LIHTC, HUD guidelines, CHFA guidelines. Oversee marketing of available units
  • Ensure applicant eligibility by reviewing landlords, personal references, criminal investigations and credit reports
  • Oversee compliance with House Rules in cooperation with Resident Housing Coordinators. Work with leadership and legal team for ongoing concerns with compliance.
  • Oversee resident renewals to ensure revenues are maximized. Approve certifications including but not limited to move in, annual, interim, gross rent and move outs. Provide final approval on new leases and move-ins
  •  Complete property inspections and audits with partners such as HUD, city representatives, HOME, and CHFA
  • Partner with the maintenance team to ensure timely completion of unit make readies, work orders, and preventative maintenance. Provide on-call coverage monthly and as needed.
  • Monitor the success of repayment systems and implement accountability if tenant fails to comply.
  • Prepare monthly Employment Income Verification (EIV) reports and follow-up as required by HUD

Financial and Reporting Responsibilities

  • Utilize Property Management software (Yardi) to manage fiscal and property management data
  • Collect and post resident rent monthly, charge appropriate fees, issue notices
  • Process SEC8 HAP vouchers and certifications monthly to HUD for payment
  • Process security deposits in accordance with legal statutes
  • Provide reports and participate in monthly asset management committee meetings
  • Perform deposit accounting and manage files to be bonded
  • Communicate capital improvement needs to N2N staff and vendors
  • Review and execute contracts on behalf of the company to engage contractors and vendors
  • Guide strategic decisions to decrease operating expenses and grow net operating income
  • Review weekly, monthly, quarterly and annual operating and financial reports
  • Work closely with Executive Team to create and evaluate property budgets and performance goals

Leadership Responsibilities

  • Hire, train, support, and supervise Resident Housing Coordinators
  • Support resident relations plan with Resident Housing Coordinators
  • Create professional development plans and share opportunities with staff
  • Collaborate efforts with other housing and partner agencies within the community
  • Serve as member of management team, providing feedback to draft strategic goals

QUALIFICATIONS

  • Bachelor’s Degree and/or two years related experience with Section 8, LIHTC, affordable housing, or relevant experience
  • Leadership and supervisory experience
  • Ability to show compassion and professionalism with clients
  • Good organizational and problem solving skills. Ability to prioritize and manage multiple tasks with attention to detail
  • Experience working with diverse populations
  • Strong computer skills including knowledge of Microsoft Word, Excel, Outlook, Yardi
  • Excellent communication skills, both verbal and written
  • Ability to perform as a positive team player

JOB TYPE: The Portfolio Manager position is full-time, 40 hours per week, with compensation starting at $70,000 based on qualifications. This position is eligible for benefits, including paid time off (PTO), health/dental/vision/life insurance, and a 401k match. 

To apply, send resume and cover letter to Christy Hayes, Director of Community Operations, at [email protected]