If you or your small business are behind on your bill from Fort Collins Utilities due to COVID-19, you may be eligible for financial assistance through the CARES (Coronavirus Aid, Relief, and Economic Security) Act.

Eligibility for Assistance

To be eligible for residential utility assistance, you must:

  • Have an electric account with FC Utilities.
  • Be a Utilities account holder or co-applicant.
    • One application per account number.
    • The account does not need to be active to apply.
  • Have lawful presence in the United States.
  • Have experienced economic hardship due to COVID-19, defined as adverse financial consequences as a result of you (the customer), your spouse, or a member of your household:
    • Being quarantined, furloughed or laid off, or having work hours reduced due to COVID-19.
    • Being unable to work due to lack of childcare due to COVID-19.
    • Closing or reducing hours of a business that you own or operate due to COVID-19.
    • Having pay or self-employment income reduced due to COVID-19.
    • Having a job offer rescinded or start date for a job delayed due tto COVID-19.
    • Experiencing other hardships due to COVID-19 as applicable.

The deadline for applications is Monday, December 7. Applications will be processed on a first-come, first-served basis.

Apply for Utility Assistance

What Utility Bills Can You Get Assistance With?

Past-due balances for utilities services, including electric, water, stormwater, and wastewater dated on or after April 20, 2020 for up to $600.

What Utility Bills Are NOT Eligible?

  • Past-due balances for services billed prior to April 20
  • Charges for current billing period
  • Late fees, reconnection fees, or payment reversal fees
  • Broadband expenses
  • Any remaining balance over $600

What Other Options Do I Have?

If you need utility assistance but don’t qualify for this program, you can seek one-time bill payment assistance through the Payment Assistance Fund. Fort Collins Utilities has partnered with several partner agencies to distribute these funds:

More Information

To learn more about this program and other payment assistance options, visit the CARES Act Assistance page for Fort Collins Utilities.