Utility Assistance

Desperate frustrated stressed young man reading letter, payment debt notification

If you are struggling to keep up with your utility bills, Neighbor to Neighbor may be able to assist. If you are behind on utilities but not rent, you are still eligible to apply.

You may be eligible to receive N2N Utility Assistance once per year per utility provider, subject to funding availability and program approval. (ex. If you received utility assistance for Utility Provider X in June 2026, you are not eligible for help with Utility Provider X until after June 2027).

Utility Assistance Programs:

Each month, N2N has limited utility assistance funding for the providers listed below. It is likely that designated funding for a specific provider will not be sufficient to meet the demand each month. To inquire if assistance is currently available, customers of the following utility providers who need assistance with a past-due utility bill may call N2N during business hours or leave a message on N2N’s Assistance Line (see contact information below).

Xcel Energy
Black Hills
Atmos
Town of Estes Park
City of Fort Collins
Poudre Valley REA
City of Loveland

N2N is an approved voucher distributor for the City of Loveland HAND Program, which helps people in need facing a loss of their City water or electric services due to an unpaid City utility bill.

Contact N2N Utility Assistance Programs:

N2N Assistance Line: (970) 829-0296

– Select option 2, and leave a message with your contact information, the name of your utility provider, and a brief explanation of your situation.

N2N Loveland Office: (970) 663-4163

N2N Fort Collins Office: (970)484-7498

Additional Resources:

While we strive to help as many neighbors as possible, limited funding means that we must focus on households with the greatest needs and highest risks. We recommend you contact your utility provider to request an extension or payment arrangement. We also encourage you to explore the following resources: