If you’re struggling to pay your utility bills, Neighbor to Neighbor may be able to help. You can apply even if you’re current on rent.

Utility Assistance Eligibility and Availability

Utility assistance is available once per year, per utility provider, subject to funding and program approval. For example, if you receive assistance from a provider in June 2026, you are not eligible for assistance from that same provider until June 2027.

N2N has limited utility assistance funding each month, and assistance may not be available for all providers due to high demand. If you have a past-due bill with a provider listed below, complete the inquiry form below to check current assistance availability.

  • Xcel Energy

  • Black Hills

  • Atmos

  • Town of Estes Park

  • City of Fort Collins

  • Poudre Valley REA

  • City of Loveland

    N2N is an approved voucher distributor for the City of Loveland HAND Program, which helps people in need facing a loss of their City water or electric services due to an unpaid City utility bill.

To request utility assistance, begin by completing the online inquiry form.

Due to high demand and limited utility assistance funding, please submit an initial assistance inquiry through the online form below. This process helps N2N respond more efficiently and provides you with up-to-date information regarding program eligibility and funding status.

After a successful form submission, you may receive N2N updates by text or email regarding your eligibility, funding status, or next steps, typically within 2-5 business days.

Please call your nearest Neighbor to Neighbor office only if you are past due and:

  • You are unable to access or complete the online inquiry form, or
  • Your utility service has already been disconnected.

Before calling, please have the following information ready:

  • Name and birthdate of person seeking assistance
  • Phone number and email address
  • Name of utility provider
  • Name and birth date of any co-applicant (if applicable)

N2N Loveland Office: (970) 663-4163

N2N Fort Collins Office:  (970)484-7498

We appreciate your help in using the online process whenever possible so our staff can respond to assistance requests more efficiently.

Alternative Resources:

Because funding is limited, assistance may not be available for all households. We encourage you to contact your utility provider to request an extension or payment arrangement. We also encourage you to explore the following resources:

Colorado Low-income Energy Assistance Program (LEAP)
Utility Assistance from Energy Outreach Colorado
Tips for saving energy
Consejos para ahorrar energía